Reviews for The Rug Specialist

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.


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  • Posted on Yelp

The Specialists were professional and easy to work with. James picked up my rugs from my work location, cleaned them in the facility and removed dog pee stains/smell from ...

  • Posted on Yelp

James and the rest of the employees are always ready to come out and pick up my oriental rugs when needed, sometimes on very short notice. For example, my poor ...

  • Posted on Yelp

After being disappointed in other carpet cleaners we found The Specialists by accident (literally). I spilled a large dark roast coffee on our very expensive natural fiber rug (that is ...

  • Posted on Yelp

Accidentally found this place. Glad I did. Extremely nice friendly staff. I give it 5 stars and more. Brought in an old rug to be cleaned they made it look fantastic! ...

  • Posted on Yelp

I found my new carpet cleaning company! Top notch experience, from the initial call with James to the courteous, professional, and conscientious young men who did the work. They cleaned ...

  • Posted on Yelp

The Specialists are the best! I've had many different carpet cleaners over the years (that I've always been pretty happy with), but now that I've experienced James, Joycelyn, and their ...

  • Posted on Yelp

The owner of this company, James, is very professional and goes above and beyond to make sure the service is done with complete satisfaction. He represents what customer service USED ...

  • Posted on Yelp

Went the extra mile with my rug. Colors came out more vibrant, the pet smell was gone, and stains were drastically minimized where you had to look for them to ...

  • El Dorado Hills, CA |
  • Posted on Ethical Services

James did some rug work for us - heirloom rugs from my wife's grandmother that are sentimental to her. I'm happy to be her hero and have a specialist take ...

  • Posted on Facebook

They did a beautiful job on my two carpets. They even picked them up and delivered them back to me when they were cleaned. I will definitely use them again.

  • Sacramento, CA |
  • Posted on Ethical Services

My wife and I were pleased with the cleaning.

  • Sacramento, CA |
  • Posted on Ethical Services

Awesome job! Great customer service. Quality, honest work. Love the non-toxic cleaning materials. Thanks James!

  • Orangevale, CA |
  • Posted on Ethical Services

Professional and of excellent quality. Pleased with ability to get the stains out. Treat my house as their own; courteous and efficient; and the best Value for my money. Completed ...

  • Posted on Yelp

Second time using this company and will continue to use them! On time, professional, did a great job, and explained everything well!! No complaints here! Did carpet cleaning, tile grout ...

  • Folsom, CA |
  • Posted on Ethical Services

My experience was excellent! Both people were very professional and friendly. Very reasonable cost and nothing could have been better to satisfy me. 5 stars!

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The Rug Specialist Reviews


5.00 out of 5 stars based on 302 customer reviews.

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