Frequently Asked Questions About Professional Rug Cleaning

The frequency of professional cleaning depends on several factors, including:

• Traffic: High-traffic areas require more frequent cleaning (every 12-18 months) compared to low-traffic areas (every 2-3 years).
• Fiber Content: Delicate fibers like silk or wool may benefit from more frequent cleaning (every 2-3 years) to prevent damage from accumulating dirt.
• Presence of Pets: Pets can contribute to a higher dust and allergen load, necessitating more frequent cleaning (every 12-18 months).
• Lifestyle: If you have young children or frequently host guests, more frequent cleaning (every 1-2 years) might be necessary.

The professional cleaning process typically involves several steps:

• Pre-Inspection: A trained technician will thoroughly examine your rug, identifying the fiber content, construction type, and any existing damage. This helps determine the most appropriate cleaning methods.
• Dust Removal: The rug undergoes a thorough dusting to remove loose dirt, debris, and pet dander using specialized equipment.
• Pre-treatment: For stains or heavily soiled areas, pre-treatment solutions are applied to break down dirt and grime before the main cleaning process.
• Deep Cleaning: Depending on the rug's type and condition, various cleaning methods might be employed, including submersion cleaning for delicate rugs or gentle shampooing for more robust types.
• Rinse and Drying: The rug is meticulously rinsed to remove all cleaning solutions and prevent residue build-up. Proper drying techniques are used to maintain the rug's shape and prevent shrinkage.
• Post-Cleaning Inspection: The final step involves a thorough inspection to ensure the complete removal of stains and dirt, and to verify the overall condition of the rug.

To learn more about our cleaning process and the intricate detail we take for cleaning every rug, click here.

Our professional rug cleaners are trained and equipped to handle a wide variety of rug types, including:

• Oriental Rugs: Delicate cleaning methods are used to preserve the intricate details and vibrant colors of these precious rugs.
• Wool Rugs: Specialized cleaning solutions are utilized to clean wool rugs effectively while maintaining their softness and texture.
• Area Rugs: From synthetic to natural fiber area rugs, professional cleaners have the expertise to ensure a thorough and safe clean.
• Vintage or Antique Rugs: Special care is taken with these treasured pieces to ensure their historical integrity is preserved during the cleaning process.

To learn more about our cleaning process we have for a variety of rug types, click here.

Professional cleaning is highly effective in removing pet stains and odors. However, prompt action is key. The sooner you address a pet accident, the easier it is to remove the stain and prevent permanent damage. Inform us about any pet accidents during the pre-inspection stage to allow us to tailor the cleaning process for optimal stain removal.

To learn more about our pet stain and pet odor removal process, visit our pet care information.

The cost of professional cleaning varies depending on the size of the rug, its fiber content, the cleaning method used, and any additional services required like stain removal or deodorization. We offer free estimates after inspecting your rug.

We use controlled drying techniques to minimize shrinkage. However, some shrinkage, particularly with natural fiber rugs, is a possibility. We will discuss potential shrinkage risks during the pre-inspection and advise you accordingly.

The turnaround time for rug cleaning typically ranges from a week to three weeks depending on how deeply stained the rug is and if any repairs are also required. We offer pick-up and delivery services for added convenience.

Here are some indicators that your rug needs professional cleaning:

• Visible dirt, dust, or debris buildup
• Fading or dulling of colors
• Noticeable pet dander or allergens
• Unpleasant odors
• Stubborn stains or spills